Shipping Policy

Last Updated: July 8, 2026

At Avenzera, we are committed to delivering your orders quickly and reliably across the United Arab Emirates.

Order Processing

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

• Shipping Method: Standard Shipping

• Shipping Cost: FREE

• Estimated Delivery Time: 3–5 business days across the UAE.

While we do our best to deliver within the estimated timeframe, delivery may occasionally be delayed due to weather conditions, public holidays, or courier-related issues.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) via email or SMS so you can track your package.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before placing your order. Avenzera is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through our Contact Us page. We are always happy to help.